A practical guide for restaurant owners on organize menu categories.
The order of sections on your menu affects what people order. Customers disproportionately choose items from the first and last categories they see. The middle sections get less attention.
Here is how to structure your categories to guide customer decisions and increase check size.
Most restaurants follow this sequence, and for good reason:
This mirrors the order of a meal and feels intuitive to customers. It is a safe default.
If you have more than 8 to 10 items in a single category, consider splitting it. "Mains" becomes "Poultry," "Seafood," and "Pasta." This helps customers find what they want without scanning a wall of text.
Use clear, descriptive names. "Small Plates" is better than "Starters" for a tapas-style restaurant. "From the Grill" is better than "Entrees" for a BBQ restaurant.
Avoid overly clever category names that do not communicate what is inside. "Chef's Whims" might be charming, but a customer has no idea what to expect. "Chef's Daily Selection" says the same thing more clearly.
On a mobile menu, customers cannot see all categories at once. Add a sticky navigation bar at the top so customers can jump between sections. This is the equivalent of the customer flipping pages on a printed menu.
EasyMenus supports category navigation on the published menu. Customers tap a category name and scroll directly to that section.
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