Terms of Service

Introduction

These Terms of Service ("Terms") form a legally binding agreement between you ("User," "you," "your") and EasyMenus ("we," "our," "us") governing your access to and use of the EasyMenus Platform, including our website, applications, and services related to menu hosting, publishing, analytics, and integrations.

By using the EasyMenus Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must stop using the Platform immediately.

1. Eligibility

• You must be at least 18 years of age (or the age of majority in your jurisdiction) to use the Platform.
• Accounts created for businesses must be authorised by the owner or an authorised representative.
• You represent and warrant that you have the authority to enter into these Terms on behalf of the business you represent.

2. Accounts

• You are responsible for maintaining the confidentiality of your login credentials.
• You are liable for all activities conducted under your account.
• You must notify EasyMenus immediately if you suspect unauthorised access.
• You may delete your account at any time via Settings. Deletion is permanent and removes all associated data within 30 days.

3. Pricing & Fair Use

EasyMenus is completely free for everyone. There are no paid tiers.

• Everything is included, free: all features — menus, themes, custom fonts, custom domains, custom QR codes, analytics, badge removal, AI menu scans, translations, AI dish photos, and AI themes — are available at no charge to every user.
• Monthly fair-use limits: to keep the service sustainable for everyone, some features (such as the number of menus, AI menu scans, translations, AI photos, and AI themes) are subject to reasonable monthly fair-use limits rather than payment.

EasyMenus is free to use. There are no charges, subscriptions, or trials, and no credit card is ever required.

4. Ingredient Credits

EasyMenus uses an engagement system called "Ingredients" (🧂). Credits are earned by completing actions (adding items, publishing menus, etc.) and can be spent on features.

• Ingredient credits have no cash value and are non-refundable.
• Credits earned through achievements are permanent and do not expire.
• Features unlocked via credits (e.g., language unlocks, premium themes, custom domain access, badge removal) are permanent and remain unlocked on your account.
• Ingredient credits and feature unlocks are never sold — they are earned through use of the Platform, and no purchase is available or required.
• EasyMenus reserves the right to adjust credit costs and earning rates with reasonable notice.

5. Services Provided

EasyMenus provides tools to:

• Build and publish digital menus with themes, categories, and items.
• Host menus on EasyMenus subdomains or custom domains.
• Upload restaurant images, logos, header backgrounds, and branding materials.
• Access menu analytics (views, clicks, device and language breakdown).
• Generate and customise QR codes linking to menus.
• Generate AI-powered dish photos and custom themes.
• Translate menus into multiple languages.
• Manage staff access with PIN-protected staff views.

All services are available to every user free of charge, subject to reasonable monthly fair-use limits. Some features can also be unlocked through ingredient credits earned by using the Platform.

6. User Content

• You retain ownership of the content you upload (menus, photos, logos, descriptions).
• By uploading, you grant EasyMenus a worldwide, non-exclusive licence to host, display, and deliver your content for the purpose of operating the Platform.
• You represent and warrant that you have all rights necessary to upload such content.
• You may not upload unlawful, offensive, or infringing content.
• You may export all your data at any time via Settings → "Download My Data".

7. AI-Generated Content

• EasyMenus offers AI-powered features including dish photo generation, custom theme creation, menu translations, and description rewrites.
• AI-generated content is provided "as-is" without warranties of accuracy, originality, or fitness for a particular purpose.
• AI-generated dish photos are illustrative and may not accurately represent your actual dishes. You are responsible for reviewing all AI outputs before publishing.
• AI translations are machine-generated and may contain errors. You are responsible for verifying translations, especially for allergen and dietary information.
• EasyMenus is not liable for any claims, damages, or losses arising from the use of AI-generated content on your published menus.

8. Allergen Information Disclaimer

• EasyMenus provides allergen management tools for informational purposes to help restaurants communicate allergen data to their customers.
• Restaurant owners are solely and entirely responsible for the accuracy, completeness, and currency of all allergen information displayed on their menus.
• EasyMenus does not independently verify, audit, or guarantee the accuracy of any allergen data entered by users.
• EasyMenus is not liable for allergic reactions, health consequences, regulatory penalties, or any other damages resulting from inaccurate, incomplete, or outdated allergen information published through the Platform.
• If you are a diner with food allergies, always confirm allergen information directly with the restaurant before ordering.

9. Acceptable Use

You agree not to:

• Use the Platform for illegal, fraudulent, or harmful purposes.
• Misrepresent your identity or affiliation.
• Interfere with the security or proper functioning of the Platform.
• Attempt to access restricted parts of the Platform without authorisation.
• Create automated accounts or use bots to abuse the achievement/credit system.
• Flood the Platform with excessive API requests or event data.

10. Privacy & Data Protection

Your use of the Platform is also governed by our Privacy Policy. By using EasyMenus, you consent to the collection, use, and disclosure of your personal data as described in the Privacy Policy.

11. Intellectual Property

• The EasyMenus Platform, including design, code, trademarks, themes, and content (excluding user content), remains the property of EasyMenus or its licensors.
• The 150 menu themes are licensed for use within the Platform only and may not be extracted or redistributed.
• You may not copy, reproduce, modify, or distribute any part of the Platform without written permission.

12. Availability & Maintenance

• EasyMenus strives to provide continuous availability but does not guarantee uninterrupted service.
• Scheduled maintenance or technical issues may cause temporary downtime.
• EasyMenus is not liable for service interruptions beyond our reasonable control.
• Database backups are performed every 6 hours. We use commercially reasonable efforts to prevent data loss.

13. Limitation of Liability

To the fullest extent permitted by law:

• EasyMenus provides the Platform "as is" without warranties of any kind.
• EasyMenus is not responsible for lost profits, revenue, or data.
• As EasyMenus is provided free of charge, our aggregate liability to you is limited to the fullest extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless EasyMenus, its affiliates, officers, and employees from claims, damages, or expenses arising from:

• Your violation of these Terms.
• Your uploaded content.
• Your misuse of the Platform.

15. Termination

• EasyMenus may suspend or terminate your account at any time, for any reason, at our sole discretion. This includes but is not limited to breach of these Terms, abuse of the Platform, or any conduct we deem harmful to the Platform or its users.
• EasyMenus is not required to provide a reason for account suspension or termination, and is under no obligation to reinstate a terminated account.
• Upon termination, your access will be disabled. You have 30 days to export your data before it is permanently deleted.
• You may delete your own account at any time via Settings.
• Certain provisions (ownership, liability limits, indemnification) survive termination.

16. Changes to Terms

EasyMenus may update these Terms periodically. Continued use after changes indicates acceptance. If required by law, we will provide notice and seek your consent for material updates. Changes will be posted with a new Effective Date.

17. Governing Law

These Terms are governed by the laws of British Columbia, Canada. Any disputes will be resolved in the courts located in Vancouver, British Columbia.

18. Contact

EasyMenus

Email: hello@easymenus.net

Website: easymenus.net